Userlike

Userlike is a German customer messaging platform founded in Cologne in 2011. It enables businesses to communicate with customers in real time via live chat on their website, as well as through popular messaging channels like WhatsApp, Facebook Messenger, Telegram, and SMS — all from a single inbox. Userlike offers powerful AI automation features including a GPT-4-powered chatbot that can handle common queries autonomously, reducing support workload. The platform is built with GDPR compliance at its core, with all data processed and stored in Germany. It serves over 20,000 businesses across Europe and is a popular choice for companies seeking a privacy-respecting alternative to Intercom or Zendesk Chat.